Competency Dictionary

Turn Behaviours into Business Impact

Our dictionary groups competencies into five practical categories—Cognitive, Business, Individual, Social, and Technical—so you can quickly find relevant behaviors that align with roles across your organization.

CognitiveBusiness
Processing and evaluating information to generate solutions.Applying organizational specific knowledge and procedures to drive organizational results.
  • Analytical Thinking
  • Problem Solving
  • Innovation
  • Planning and Organizing
  • Strategic Thinking
  • Business Acumen
  • Customer Centric
  • Financial Acumen
  • Managing Change
  • Managing Resources
  • IndividualTechnical
    Applying personal skills and abilities to achieve results. Applying technical or functional knowledge, skills and abilities needed to perform a job.
  • Attention to Detail
  • Adaptability
  • Continuous Learning
  • Initiative
  • Integrity and Professionalism
  • Resilience
  • Self-Awareness and Awareness of Others
  • Specific to the job

  • Social
    Building and nurturing interpersonal relationships with others.
  • Collaboration
  • Communication
  • Developing Others
  • Influencing
  • Networking
  • Example: Continuous Learning

    Our competencies are defined at multiple stages, so growth is measurable.

    Developing: Identifies own strengths and learning needs

    Intermediate: Sets realistic goals and applies feedback

    Advanced: Reflects on lessons learned; tries new approaches

    Mastery: Coaches others and adopts emerging practices

    Why it matters: Competencies like Continuous Learning help organizations make development measurable and consistent across all roles.

    Why Our Competency Dictionary Helps You

    Pick with confidence

    Know when each competency is most relevant.

    Make growth measurable

    Use clear stages from beginner to mastery.

    Customize with ease

    Adapt key themes to fit your organization.

    Rely on real behaviours

    Observable examples reduce ambiguity and bias.

    Create quality competencies with ease – Free competency template and sample competencies.

      https://perennialtalent.com/wp-content/uploads/2023/07/What-should-competencies-look-like-template.pdf